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What is a Legacy System? Gartner now defines a legacy system as "Any system that is not sufficiently flexible to meet changing business needs."1 and according to Gartner, by 2016 "ERP implementations that are heavily customized will be referred to as 'legacy ERP'."1
Consequences of an Inadequate System Today’s challenge must focus on doing more for less. Whilst many established companies have taken the necessary steps to cut costs, including stock rationalization, staff cuts and closing branch locations, they are still constrained by the inflexibility of their SCM/ERP system.
As a field service professional, you may well have been the first of your friends to carry a mobile phone. Your company may have been early adopters of mobile and wireless technology. Today, children carry mobile phones and its hard to find companies who do not make use of smart phones, handheld computers, GPS or other technology to support field operations.
Overcoming Legacy Functionality IT organisations have many options available for using improvements in new hardware, software, tools and services to overcome the constraints of legacy functionality. For example, they may optimise it or they may simply replace it with more efficient and modular code.


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