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AWARDS-BA³ for the Mobile Workforce

(15 Apr 2013)

AWARDS-BA³ for the Mobile Workforce

Complex Pharmaceutical Distribution

As a field service professional you may well have been the first of your friends to carry a mobile phone. Your company may have been early adopters of mobile and wireless technology. Today, children carry mobile phones and it is hard to find companies who do not make use of smart phones, handheld computers, GPS or other technology to support field operations.

Over the years, technology has enabled new standards for customer service and productivity. Today, remote, real-time communication is a de-facto requirement for many companies - live Inventory, Sales, Financial and CRM information is fast becoming the new norm.

"Fact: Mobile Technology offers limited competitive advantage - but extensive savings can be achieved in applying it to update current field practices."

 

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